Legal
Privacy & Cookie Policy
Last updated: May 2025
Privacy Policy
This policy explains how Chalksharpener collects and uses your personal data when you visit this website or contact us about our products. It applies in accordance with EU Regulation 2016/679 (GDPR) and Italian privacy law.
Data Controller
Fausto Falchi — Chalksharpener
Venice, Italy
info@chalksharpener.com
WhatsApp: +39 320 611 9288
Data We Collect and Why
We collect personal data only when you choose to contact us:
- Name and email address — when you write to us by email to ask about a product or place an order.
- Phone number — when you contact us via WhatsApp.
- Order details — any information you share to describe your requirements (e.g. preferred wood, measurements, shipping address).
We do not use contact forms that automatically capture your data. You share your information with us directly and voluntarily.
Legal Basis for Processing
- Pre-contractual and contractual necessity (Art. 6(1)(b) GDPR) — to respond to your enquiry and fulfil your order.
- Legitimate interest (Art. 6(1)(f) GDPR) — to keep records of orders and communicate with customers.
- Consent (Art. 6(1)(a) GDPR) — for analytics cookies, where you have given explicit consent via the cookie banner.
How Long We Keep Your Data
Contact and order data is kept for as long as necessary to complete your order and comply with Italian civil and fiscal obligations (generally up to 10 years for invoicing records). We do not retain your data for marketing purposes.
Who We Share Your Data With
We do not sell or share your personal data with third parties for commercial purposes. Data may be shared only with:
- Shipping carriers, solely to deliver your order.
- Google LLC, as processor for Google Analytics (see Cookie Policy below).
Your Rights
Under the GDPR you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to processing based on legitimate interest.
- Request restriction of processing.
- Withdraw consent at any time (for consent-based processing).
To exercise any of these rights, write to info@chalksharpener.com. We will respond within 30 days.
Right to Lodge a Complaint
If you believe your data is being processed unlawfully, you have the right to lodge a complaint with the Italian data protection authority:
Garante per la protezione dei dati personali
www.garanteprivacy.it
Cookie Policy
This website uses cookies — small text files stored on your device. Below is a complete list of the cookies this site may use.
What Are Cookies
Cookies allow websites to recognise your browser and remember certain information across pages or visits. Some cookies are essential for the site to function; others are used to understand how visitors use the site.
Cookies We Use
| Cookie | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users by assigning a randomly generated number. | 2 years | Analytics |
| _ga_* | Google Analytics | Stores and counts page views for this property. | 2 years | Analytics |
| _gid | Google Analytics | Distinguishes users for a single day. | 24 hours | Analytics |
| cs_consent | Chalksharpener | Remembers your cookie preference so we don't ask again. | 1 year | Functional |
Google Analytics data is processed by Google LLC in the United States under Standard Contractual Clauses. IP addresses are anonymised before transmission. For more information see Google's Privacy Policy.
Google Fonts
This site loads fonts from Google Fonts (fonts.googleapis.com). When your browser requests a font file, Google may log your IP address. No persistent cookies are set by this service. See Google's Privacy Policy.
Managing Your Consent
When you first visit this site you are shown a banner where you can accept or decline analytics cookies. Your choice is saved for one year. You can change your preference at any time by clicking the button below:
Browser Settings
You can also block or delete cookies through your browser settings. Note that disabling all cookies may affect the functionality of some websites. For guidance see:
Updates to This Policy
We may update this policy from time to time. The date at the top of this page always reflects the most recent version.